Privacy Policy
How we handle your information.
This page explains what we collect, how we use it, and the choices you have when engaging with Aurum Medicare online.
Effective date: 8 July 2026
Introduction
This page is maintained by Aurum Medicare Pvt. Ltd. ("Aurum Medicare", "we", "us") to explain how we collect, use, and safeguard information you provide through aurummedicare.com and related channels. By using the website you agree to the practices described here.
Information we collect
We collect information you submit directly through contact forms, distributor applications, quantity inquiries, newsletter sign-ups and email correspondence. This typically includes your name, company, email address, phone number, city, state, and the content of your message. We also collect basic technical data such as browser type, device, and pages viewed to operate and improve the site.
How we use your information
Submitted information is used to respond to your inquiry, evaluate distributor applications, process procurement or hospital requests, share product catalogues and updates you have requested, and improve our website and services. We do not sell your personal information.
Sharing and subprocessors
We share information only with service providers that help us operate the website and communicate with you (for example, hosting, database, and email delivery providers), and with our internal sales, distribution and compliance teams. These providers process information on our behalf under confidentiality obligations.
Data retention
We retain inquiry, application and correspondence records for as long as needed to serve your request and to meet our legal, tax and business record-keeping obligations. You may request deletion of your personal information at any time using the contact details below.
Cookies and analytics
The site uses essential cookies to operate securely and may use basic analytics to understand aggregate usage. You can control cookies through your browser settings.
Security
We use industry-standard technical and organizational measures — including encrypted transport (HTTPS), access controls, and audited backend services — to protect information we hold. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, or withdraw consent for marketing communications. To exercise these rights, contact us at the address below and we will respond within a reasonable timeframe.
Children's privacy
The website is intended for business, distributor and healthcare professional audiences. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated effective date.
Contact us
Aurum Medicare Pvt. Ltd.
MDC, SCO 26, Sector 5, Panchkula, Haryana 134114, India
Email: support@aurummedicare.com
Phone: +91 78079 33671 · +91 78079 33176